Privacy policy


Your privacy is very important to us and we are committed to treating your personal data with respect and confidentiality. We will comply with the statutory requirements imposed on us to keep your personal data confidential and secure.

Collection of personal information

Encase is fully compliant with the Data Protection legislation. Any personal data which is collected during the request for information and enquiry process is only used by us and our carefully selected service provider companies to ensure that we can, process and deliver your order and maintain your account to the highest standard possible.

Use of personal information

We will not provide any of your personal data to any outside company for marketing purposes. With a view to understanding our customers better, we will use the information that we have about you and your company to keep you updated about products and services that are likely to interest you. You may opt out of the various uses of your personal data any time by contacting us at


We may collect information about your computer such as your IP address, operating system and browser type for the purposes of system administration and to create reports. This is all statistical data and does not identify any individual or personal information. The cookies in use on our website are for Google Analytics, which is a tool that helps us to understand how our visitors interact with the site.
If you would like to restrict or block the cookies, you can do this through your browser settings. You can disable any cookies already stored on your computer also. Please be aware that this may affect your user experience.

Types of personal data we collect

When requesting information or a quote for our services, you may be asked for personally identifiable information such as the below. By providing this information you are consenting to the collection of this information.
  • Company Industry
  • Company Name
  • Company Address
  • Contact Name
  • Contact Number
  • Contact Email
  • Contact Job Title

Right to access and change your personal information

We respect the personal information we may hold on you and your right to access and change your preferences at any time via the following methods:
  • You can obtain access to your personal information held by us by contacting
  •  You can update or change your personal information preferences at any time by contacting For security, we may request proof of identity to carry out these changes.
  •  You can unsubscribe from receiving marketing emails from us at any point by clicking the ‘unsubscribe’ link at the bottom of any email.
Encase Furniture Limited, Unit 64, Britannia Business Park, Britannia Way, Lichfield, WS14 9UY

Policy changes

We continue to review how we process and protect personal information and endeavour to update this policy when any changes occur.